2nd Shift Lead Office Advocate - Harbor House

Wichita, KS

Full Time

Harbor House

Mid Level

Join Our Mission-Driven Team as a 2nd Shift Lead Office Advocate!

Location: Wichita, KS
Organization: Harbor House
Type: Full-Time | In-Person | Schedule: Wednesday-Sunday;1:00pm-9:00pm; Off Monday-Tuesday

Are you passionate about supporting individuals in crisis and creating a safe, welcoming environment? Harbor House is seeking a compassionate, organized, and dedicated individual to lead our 2nd shift shelter operations. This is more than a job—it’s a chance to make a meaningful impact in the lives of domestic violence survivors.

What You Will Do:

Receive incoming calls to the shelter, respond to inquiries, and determine appropriate action.
Admit eligible clients and refer ineligible prospects to appropriate agencies.
Ensure rooms are cleaned and prepared for incoming clients.
Provide assistance and support for shelter clients and children.
Support clients in achieving goals and collaborate with staff on treatment plans.
Supervise and assist clients in daily requirements and enforce shelter guidelines.
Manage daily shelter operations including security monitoring and safety response.
Prepare, serve, and clean up meals; maintain meal logs.
Maintain cleanliness of common areas, restrooms, and offices.
Complete shelter laundry and maintain stock of supplies.
Receive and acknowledge donations.
Refer domestic violence victims to outreach and community services.
Record incident reports and work orders in the system.
Attend required domestic violence trainings.
Enter program demographics and service data.
Perform other related duties as assigned.

Your Superpowers:

You’re a natural helper who thrives on supporting others.
You’re organized and detail-oriented, with a heart for service.
You’re tech-savvy and comfortable using computers and software.
You’re committed to creating a safe and welcoming environment.

Why You Will Love Working Here:

A supportive team environment where your work truly matters.
Opportunities to grow professionally and make a lasting impact.
A workplace that values compassion, safety, and teamwork.

What You Will Need to Bring to the Table

High school diploma required; undergraduate degree in social work or related field preferred.
Class C driver’s license, motor vehicle, and insurance required.
Experience in counseling, domestic violence, or social services preferred.
Ability to establish rapport with individuals from diverse backgrounds.
Comfortable using a computer and Microsoft products.

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2nd Shift Lead Office Advocate - Harbor House

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